How can we help?
Get support for ApprovalFlow™, MuleSight™, or any Flowdence™ product. We are here to help you get the most out of your Atlassian tools.
Submit a Ticket
Use the support widget below to submit a ticket directly to our team. We track all requests in Jira for full visibility.
Documentation
Browse our Confluence documentation for setup guides, feature walkthroughs, troubleshooting tips, and release notes.
Email Support
Prefer email? Reach out to our support team directly. We aim to respond within one business day.
What to expect
When you submit a support request, here is how we handle it:
Quick Response
We aim to acknowledge tickets within one business day
Tracked in Jira
Every request is tracked for full transparency and follow-up
Submit a Support Request
Open our support portal to raise a ticket. It connects directly to our Jira Service Management project for full tracking and transparency.
Flowdence Support Portal
Raise a request through our Jira Service Management portal. All tickets are tracked and you will receive email updates on progress.