WorkatoSight Help and Support

For setup, troubleshooting, or incident assistance, contact Flowdence Support at https://flowdence.io/support.

Include in Support Requests

• Confluence site and space key.
• Affected page URL when relevant.
• WorkatoSight surface: Configuration, Dashboard, Macro, Byline, Documentation Coverage, API Governance, or Scheduled Refresh.
• Approximate timestamp and app environment.
• Visible status text or error message.
• Sanitized screenshots.

Do not include Workato credentials, tokens, private keys, passwords, or token-bearing URLs.

Common Checks

• Confirm WorkatoSight Configuration is saved for the space.
• Run diagnostics after credential or permission changes.
• Run a cache refresh before expecting new Workato facts to appear.
• Paste one Workato URL at a time when testing macro auto-convert.
• Use the standard Confluence page editor when verifying macro rendering or native Display options.